We send the following products with Deutsche Post as a letter:
The advantage of sending them with letter post is that they arrive faster, usually within 3 days within the EU, and can be delivered to any post box, without having to arrange a pickup or be present to receive the delivery.
Only orders sent outside of Europe will be tracked when shipping with Deutsche Post.
All other products are sent with DHL, and are tracked for all orders worldwide.
Any purchase can be returned to us within one month of purchase for a full a refund or exchange.
Outbound shipping is always paid for by us. In the event of a return or exchange, we ask you to cover inbound shipping. However, if the product is defective in any way, we will also cover the cost of inbound shipping.